Privacy Policy
Cedar Tree Cattery is committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
Cedar Tree Cattery collects information to provide our boarding services and improve your experience. We collect:
- Your name, email address, phone number, and postal address for booking communications
- Your cat's information (name, age, health details, dietary requirements)
- Payment information (processed securely through our payment system)
- Traffic data, location data, and other communication data about website usage
- Voluntary information provided through registrations, enquiries, or communications with us
2. How We Use Your Data
Your information is used to:
- Process your booking and provide boarding services
- Provide care for your cat according to their specific needs
- Contact you with important updates, confirmation, and emergency information
- Keep records for future bookings and cat health history
- Share potentially relevant offerings and information with your consent
- Notify you of changes to our website or services
3. Data Protection & Security
We take appropriate security measures to protect your personal data from unauthorised access, alteration, or destruction. Your data is stored securely and only accessed by authorised Cedar Tree Cattery staff who are bound by confidentiality agreements.
While we apply reasonable security measures, we cannot guarantee the absolute safety of electronic transmission over the internet. Data may be transferred outside the European Union for processing and storage as necessary to provide our services.
4. Information Disclosure
We share your personal information only when:
- Legally required by law or court order
- Necessary to prevent fraud or protect our services
- Business assets are sold or reorganised (data would transfer to new operator)
- You have provided explicit consent for sharing
We do not sell your personal information to third parties for marketing purposes.
5. Third-Party Links
Our website may contain links to external websites and services. Where we provide a link, it does not mean that we endorse or approve that site's privacy policy or content. We are not responsible for the privacy practices of external websites.
6. Your Rights
Under the Data Protection Act, you have the right to:
- Access your personal data that we hold
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Opt out of marketing communications
- Object to certain uses of your data
To exercise these rights or if you have privacy concerns, please contact us at the address below.
7. Contact Us
For privacy concerns or to exercise your data rights, please contact us at:
Email: info@cedartreecattery.co.uk